FORMULAIRE D'AIDE À L'ADAPTATION DU VÉLO
Vous avez des questions, nous avons des réponses.
Steering Dampers
Qu'est-ce qu'un amortisseur de direction Pademelon ?
Le Pademelon CS.1 aide à stabiliser la roue avant de votre vélo en minimisant les mouvements indésirables causés par les rochers, les racines ou même le pédalage. Notre technologie avancée d'amortisseur hydraulique réduit considérablement ces perturbations, nécessitant moins d'énergie pour maintenir la direction souhaitée et améliorant le suivi et la stabilité globale de votre vélo.
Combien de temps faudra-t-il pour s'y habituer ?
Grâce à la sensation intuitive et à la large plage de réglage du Pademelon, nous avons constaté que les cyclistes s'adaptent à ses avantages dès la première courte sortie.
C'est pour qui?
Le Pademelon est destiné à tous. Les coureurs qui bénéficient des premiers tests sont aussi bien des vainqueurs de la Coupe du monde que des débutants.
L'amortisseur est-il utile en cas de blessure ?
Nous avons constaté que les pilotes d'essai ressentaient moins de douleur et de fatigue liées au retour d'information de la direction du vélo, en particulier sur les terrains accidentés.
Je suis vieux et j'ai tardé à adopter des tiges de selle télescopiques. Pourquoi ai-je besoin de cela ?
Beaucoup ont déclaré que la tige de selle télescopique était inutile lors de sa commercialisation initiale, et aujourd'hui, un VTT peut être considéré comme incomplet sans elle. Nous pensons que la même chose sera vraie pour le Pademelon.
Is it a damper or a dampener?
Here at Pademelon, we say "damper". While grammatically both correctly describe the mechanism's ability to absorb vibration, dampener has a secondary meaning relating to making something wet. Since damper does not have a secondary meaning it is the one most commonly used in design and engineering of devices such as our steering damper.
Shipping and Delivery
Do you offer support worldwide?
You betcha. Despite being based in Australia, we're here to assist with all our products sold internationally.
How long does it take to get my damper kit?
Australia/New Zeland: Approximately 5 business days (non-rural addresses)
International: Approximately 9-19 days, largely depending on what day of the week the order is placed.
International carriers only collect from our rural location once a week, typically on Wednesdays or Thursdays.
For more details see our Shipping Policy.
What about duties and taxes on international orders?
If you live outside of Australia, our prices are shown excluding tax. This means you will be required to pay an import duty on your shipment before it lands with you. This is usually between 14%-20% but varies depending on your country.
Fit and Compatibility
Will it fit on my bike/fork?
We're constantly updating our compatibility database. Head to our COMPATIBILITY + FIT page for more information on fitment.
What type of Mount Kit do I need?
We support a wide range of headtube and headset combinations for most modern mountain bikes. The COMPATIBILITY + FIT page lists these compatibilities, but please reach out to us if you're experiencing difficulty selecting the right Mount Kit.
How do I install my Pademelon steering damper?
Installation info and directions can be found on our INSTALLATION + TECH page.
Does it require special tools for installation?
Installation requires common headset installation tools found at most good bike shops. A full tool list can be found at our Installation + Tech page.
Can I use my Pademelon steering damper on another bike?
Absolutely! With the correct mount kit installed a Pademelon steering damper can be moved to another compatible bike. If you have two bikes and one damper, just install a mount kit on both bikes and the damper can be moved between each in a matter of minutes.
Will it void my frame's warranty?
Every bike brand has their own policy regarding installing aftermarket components. Please check with your frame's manufacturer for more information.
Is Pademelon compatible with bikes featuring headset cable routing?
Oh yes. Our mounts interface with the outside of top headset cup or the frame’s bearing bore and do not interfere with the space inside of the upper headset bearing.
How long a steerer tube do I need to have?
Zero-Stack (ZS) or External Bearing (EC)Headsets - minimum of 2mm of steerer above your stem
Integrated (IS) Headsts - minimum of 8mm of steerer above your stem
Why are Pademelon dampers not compatible with angle sets or offset headset cups?
Angle-Sets: With the steerer and headtube no longer paralelle and the damper being located in the steerer and mounting bracket and post to the frame, the damper arm and post cannot fit together.
Adjustable offset: For the damper post to fit into the damper arm they need to be at a set distance of 42 or 50mm (depending on arm type). Adjustable cups move the steerer tube forward or backward in the headtube making it impossible for the arm and mounting post to interface.
Technical
What maintenance does the damper need?
The only regular maintenance required is to grease the interface between the damper arm and post periodically. The fully sealed damper unit does not require any maintenance but is fully repairable by us should you experience some significant impact damage.
What does the adjuster do?
The Pademelon CS.1 steering damper allows you to fine-tune the resistance to unwanted front wheel movement. By simply turning the adjuster knob located on top of the damper, you can easily increase or decrease the level of damping. This adjustment ranges from no damping to incredibly high support, offering precise control with just a few turns of the knob.
What's inside the damper and how does it work?
Pademelon steering dampers are hydraulic rotary vane dampers with position-sensitive damping, designed to enhance stability and control. The damper has a central shaft with a vane attached, which is fixed in place via the damper arm. The damper body is mounted to the steerer tube and rotates around this shaft. Damping is created between the vane and the inner wall of the damper body as the handlebars turn, effectively resisting rapid side-to-side movement and helping to stabilize the bike.
Imagine standing in water up to your neck. When you turn side-to-side with your arms at your sides, it's relatively easy. But when you extend your arms straight out in front of you with your hands together, turning side-to-side takes more effort. This is similar to the effect of the damper—it provides increased resistance as the handlebars turn, enhancing stability at higher speeds and on rough terrain.